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HalfofThe > Blog > Android > Troubleshooting Guide: Fixing ‘Unfortunately, Google Chrome has stopped’ Error on Android Phones
Android

Troubleshooting Guide: Fixing ‘Unfortunately, Google Chrome has stopped’ Error on Android Phones

Bobby Pulse
Last updated: 2023/05/01 at 11:12 PM
By Bobby Pulse Published May 1, 2023
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5 Min Read
Troubleshooting Guide: Fixing ‘Unfortunately, Google Chrome has stopped’ Error on Android Phones

Are you one of the Android phone users who keeps seeing the error message Unfortunately, Google Chrome has stopped popping up on your screen? It can be quite frustrating, especially if you rely on Chrome for your internet browsing needs. This error can occur due to various reasons, but fortunately, there are several ways to fix it. In this troubleshooting guide, we will walk you through the steps to fix the Unfortunately, Google Chrome has stopped error on your Android phone. So, sit back, relax, and let’s dive into the solutions.

If your Android phone keeps showing the error message Unfortunately, Google Chrome has stopped, it can be frustrating. Fortunately, this is a common problem, and there are several ways to fix it. In this guide, we’ll take you through the steps for troubleshooting and fixing this issue.

Step 1: Restart Your Phone
The first and most straightforward solution to fix the problem is to restart your phone. Sometimes, the error message could be due to a temporary bug, and restarting your phone will solve the issue. Hold down the power button on your phone, and then tap on Restart or Reboot. This will close all running apps and processes and restart your phone.

Step 2: Clear Cache and Data of Google Chrome
If restarting your phone doesn’t fix the problem, then try clearing the cache and data of the Google Chrome app. Here’s how you can do it:

1. Go to Settings on your phone.
2. Tap on Apps or Application Manager.
3. Find Google Chrome from the list of apps and tap on it.
4. Tap on Storage.
5. Then, tap on Clear Cache and Clear Data.
6. Restart your phone and see if the problem is resolved.

Step 3: Update Google Chrome
If clearing the cache and data doesn’t work, then try updating Google Chrome to the latest version. Here’s how to do it:

1. Open the Google Play Store app on your phone.
2. Tap on the three horizontal lines in the top-left corner of the screen.
3. Tap on My apps & games.
4. Scroll down and find Google Chrome from the list of apps.
5. Tap on Update if an update is available.
6. Restart your phone and see if the problem is resolved.

Troubleshooting Guide: Fixing 'Unfortunately, Google Chrome has stopped' Error on Android Phones

Step 4: Reset App Preferences
If updating Google Chrome doesn’t fix the problem, then try resetting the app preferences of your phone. This will reset all the default settings for all apps on your phone. Here’s how to do it:

1. Go to Settings on your phone.
2. Tap on Apps or Application Manager.
3. Tap on the three dots in the top-right corner of the screen and select Reset app preferences.
4. Restart your phone and see if the problem is resolved.

Step 5: Uninstall and Reinstall Google Chrome
If none of the above steps work, then try uninstalling and reinstalling Google Chrome. Here’s how to do it:

1. Go to Settings on your phone.
2. Tap on Apps or Application Manager.
3. Find Google Chrome from the list of apps and tap on it.
4. Tap on Uninstall.
5. Now, go to the Google Play Store app and search for Google Chrome.
6. Install the app and restart your phone.

Conclusion

Unfortunately, Google Chrome has stopped is a common error message on Android phones, but it’s not difficult to fix. We hope this guide has helped you resolve the issue. If the problem persists, then you may need to contact your phone manufacturer or Google for further assistance.

In conclusion, the ‘Unfortunately, Google Chrome has stopped’ error on Android phones can be quite frustrating, but it’s a common issue that can be resolved using the troubleshooting tips we’ve shared in this post. Whether it’s clearing cache or data, updating the app, or resetting your device, these steps should help you fix the problem. Remember, if one method doesn’t work, try another until you find the solution that works for your device. We hope this guide has been helpful in resolving the Google Chrome error on your Android phone.

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TAGGED: Android error, Android fixes, Android issues, Android tips
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