Browsing: Amazon, Inc. is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft and Facebook.

Amazon’s outsourcing of customer service is negatively impacting Prime members through communication barriers and a lack of understanding of local laws and customs. Pre-written responses fail to address specific concerns, leading to frustration and subscription cancellations, potentially harming Amazon’s long-term success.

Amazon Fire OS devices, such as Fire TVs and Fire TV Sticks, have started auto-playing fullscreen ads on startup, without user input. Users find this intrusive, but can disable these ads by adjusting autoplay settings in the device’s Preferences menu. This issue seems to affect the larger Fire OS platform.