The login screen is the gateway to your Windows 11 system, and it’s where you enter your credentials to access your personal files and applications. However, what happens when you encounter an error that prevents you from logging in or using your mouse to select your account? If you’ve encountered the Windows 11 login screen not showing mouse options error, don’t panic. This issue can be frustrating, but it’s not uncommon. In this troubleshooting guide, we’ll walk you through several methods to fix this error and get you back to using your computer as soon as possible.

Troubleshooting Guide: Windows 11 Login Screen Mouse Options Not Displaying Error Fix

If you are encountering an error with your Windows 11 login screen where the mouse options are not displaying, it can be frustrating and make it difficult to log in to your computer. Fortunately, there are several troubleshooting steps you can take to fix this issue.

Step 1: Restart Your Computer

The first step is to try restarting your computer. Sometimes, a simple restart can fix the issue. To do this, click on the Start menu, then click on the power icon and select Restart. Wait for your computer to fully shut down and restart. Once it has restarted, check if the mouse options are displaying on the login screen.

Step 2: Disconnect External Devices

If restarting your computer didn’t work, the next step is to disconnect any external devices that are connected to your computer. This includes any USB drives, printers, or other peripherals. Sometimes, these devices can cause conflicts with your computer’s software and cause the mouse options to not display on the login screen. Once you have disconnected all external devices, restart your computer and check if the issue has been resolved.

Step 3: Update Your Drivers

If the first two steps didn’t work, it’s possible that the issue is related to outdated or incorrect drivers. To update your drivers, follow these steps:

1. Press the Windows key + X to open the Quick Link menu.
2. Select Device Manager.
3. Find the Mice and other pointing devices category and click on the arrow to expand it.
4. Right-click on your mouse device and select Update driver.
5. Follow the prompts to update your driver.

Troubleshooting Guide: Windows 11 Login Screen Mouse Options Not Displaying Error Fix

Once you have updated your driver, restart your computer and check if the issue has been resolved.

Step 4: Run System File Checker

If none of the previous steps have worked, it’s possible that there is a corrupted system file causing the issue. To fix this, you can run the System File Checker (SFC) tool. Here’s how:

1. Press the Windows key + X to open the Quick Link menu.
2. Select Windows PowerShell (Admin).
3. Type sfc /scannow and press Enter.
4. Wait for the scan to complete. This may take some time.
5. Once the scan is complete, restart your computer and check if the issue has been resolved.

Step 5: Perform a System Restore

If all else fails, you can try performing a system restore to a previous point in time when the mouse options were displaying on the login screen. Here’s how:

1. Press the Windows key + X to open the Quick Link menu.
2. Select System.
3. Select System Protection from the left-hand menu.
4. Click on System Restore.
5. Select a restore point from the list and click Next.
6. Follow the prompts to complete the system restore.

Once the system restore is complete, your computer will restart. Check if the issue has been resolved.

Conclusion

Encountering an error where the mouse options are not displaying on the Windows 11 login screen can be frustrating, but by following these troubleshooting steps, you can fix the issue and log in to your computer as normal. If you continue to experience issues, it may be worth contacting Microsoft support for further assistance.

In conclusion, the Windows 11 login screen not showing ‘Mouse options’ error can be frustrating to deal with, but it is not a problem without a solution. By following the troubleshooting guide we have provided, you can quickly and easily fix this error and regain full control over your computer. Remember to always stay informed and up-to-date on the latest Windows 11 updates and patches to avoid similar issues in the future. With these tips and tricks, you can keep your computer running smoothly and efficiently for years to come.